Articles in this section

• Will my VAT be refunded when my products are returned?
• I have other questions about returns, refunds and cancellations. Who can I call?
• If I decide I don't want my order when it's being delivered, can I return it directly to your delivery partner?
• If I paid for my order with Shukrans and then returned it to a store, how is my refund processed?
• I bought a product by paying Cash on Delivery and returned it to store in exchange for a Credit Note, which I then spent on new purchases. If I return these new products I bought to a store, can I receive a cash refund?
• If I buy a product partly with cash and partly with a Return Voucher or a Credit Note, and then return it to store, how is my refund calculated?
• If I return a product that I bought with a Return Voucher to a store, how is my refund processed?
• Where can I spend my Credit Note?
• What is a Credit Note and how is it different from a Return Voucher?
• If I return a product to store, can I receive my refund partly in cash, and the remaining as a Credit Note?