My Same Day Delivery didn't arrive on the same day. Will my Same Day Delivery charge be refunded?
I just returned my Same Day Delivery order. Will my Same Day Delivery charges be refunded?
I paid for an order using My Credit balance and then cancelled the order. What happens to my balance?
What is My Credit?
Will my VAT be refunded when my products are returned?
I have other questions about returns, refunds and cancellations. Who can I call?
If I decide I don't want my order when it's being delivered, can I return it directly to your delivery partner?
If I paid for my order with Shukrans and then returned it to a store, how is my refund processed?
I bought a product by paying Cash on Delivery and returned it to store in exchange for a Credit Note, which I then spent on new purchases. If I return these new products I bought to a store, can I receive a cash refund?
If I buy a product partly with cash and partly with My Credit balance, a Return Voucher or a Credit Note, and then return it to store, how is my refund calculated?

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If I pay for my order with a Credit or Debit Card, how long will it take to process my refund?

Hiren Parmer

November 14, 2017 13:23
Updated

If you've paid by Credit or Debit Card, here's how long it will take:

2-3 business days to receive your returns.
2 business days to perform a quality check and issue the refund.

Your bank or card issuer may take an additional 4-15 business days to process the transaction.

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