What is your policy on returns?
Are there products I cannot return by raising an online return request?
Can I return part of a promotional purchase, where the discount was calculated on the total cost of my purchase?
What if I want to return a product that was part of a Buy 1 Get 1 Free offer or a Bundle promo?
My Same Day Delivery didn't arrive on the same day. Will my Same Day Delivery charge be refunded?
What if I want to return part of an order that came with a voucher?
My original order was AED 200 or more, so I qualified for free shipping. Do I still get free shipping if I return all or part of my order?
Can I exchange my purchase for another product?
If I pay for my order with a Credit or Debit Card, how long will it take to process my refund?
I paid for my order by Cash on Delivery. Can I return the products and get a cash refund?

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If I pay for my order with a Credit or Debit Card, how long will it take to process my refund?

Hiren Parmer

February 25, 2019 06:48
Updated

If you've paid by Credit or Debit Card, here's how long it will take:

2-3 business days to receive your returns.
2 business days to perform a quality check and issue the refund.

Your bank or card issuer may take an additional 4-15 business days to process the transaction.

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